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Contact Us

At iDiamond, we value your feedback and are here to assist you with any inquiries you may have. Feel free to reach out to us through the following:

We're Open Daily

10:00 AM - 10:00 PM

Monday - Saturday

10:00 AM - 10:00 PM

Sunday

Closed

Send us a Message

For any inquiries, please fill out the form below, and we will respond to you promptly.

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FAQs About Contact

  • Use the contact form to share your query, and our concierge or GIA-certified expert will reply promptly. Prefer a call-back? Leave your number and best time—we’ll assist with engagement rings, wedding bands and fine jewelry in Dubai.

  • Yes. Choose virtual, in-atelier, or our Home Visit Service across the UAE. Pick a time and tell us your goals—proposal, upgrade, or gift. Learn about home visits

  • Share budget, ring size, metal (18K gold or platinum), diamond shape, mined or lab-grown preference, and inspiration photos. Not sure about size? Ring Size Guide

  • Absolutely. Our IGI or GIA-certified specialists explain cut, colour, clarity and carat, then show lab-grown vs mined options so you maximise sparkle and value —Explore lab-grown diamonds guide

  • Yes—share ideas on the form. We craft a 3D CAD, refine details together, then hand-finish in Dubai. Begin your bespoke engagement ring or jewelry project — Start your bespoke Jewelry

  • After quality checks, we deliver free across the UAE, normally within 2–3 business days of final approval and payment. Need a specific date for a proposal or gift? Tell us on the form and we’ll prioritise your timeline.

  • Yes. Enjoy lifetime cleaning and inspections, expert repairs, and resizing on eligible rings. Ask our team on the contact form for guidance tailored to your piece.

  • Of course. We can propose pieces by style and budget, provide elegant gift wrapping, and coordinate timely delivery. Just tell us the occasion and your message on the form.—Learn Signature Gift Wrapping

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