

Contact Us
At iDiamond, we value your feedback and are here to assist you with any inquiries you may have. Feel free to reach out to us through the following:
iDiamond Showroom
We're Open Daily
10:00 AM - 10:00 PM
iDiamond Backoffice
Monday - Saturday
10:00 AM - 10:00 PM
Sunday
Closed
Call Us
Email Us
Send us a Message
For any inquiries, please fill out the form below, and we will respond to you
promptly.
FAQs About Contact
Use the contact form to share your query, and our concierge or GIA-certified expert will reply promptly. Prefer a call-back? Leave your number and best time—we’ll assist with engagement rings, wedding bands and fine jewelry in Dubai.
Yes. Choose virtual, in-atelier, or our Home Visit Service across the UAE. Pick a time and tell us your goals—proposal, upgrade, or gift. Learn about home visits
Share budget, ring size, metal (18K gold or platinum), diamond shape, mined or lab-grown preference, and inspiration photos. Not sure about size? Ring Size Guide
Absolutely. Our IGI or GIA-certified specialists explain cut, colour, clarity and carat, then show lab-grown vs mined options so you maximise sparkle and value —Explore lab-grown diamonds guide
Yes—share ideas on the form. We craft a 3D CAD, refine details together, then hand-finish in Dubai. Begin your bespoke engagement ring or jewelry project — Start your bespoke Jewelry
After quality checks, we deliver free across the UAE, normally within 2–3 business days of final approval and payment. Need a specific date for a proposal or gift? Tell us on the form and we’ll prioritise your timeline.
Yes. Enjoy lifetime cleaning and inspections, expert repairs, and resizing on eligible rings. Ask our team on the contact form for guidance tailored to your piece.
Of course. We can propose pieces by style and budget, provide elegant gift wrapping, and coordinate timely delivery. Just tell us the occasion and your message on the form.—Learn Signature Gift Wrapping














